We appreciate your interest in Mrs. Pruitts Gourmet CHA CHA and we strive to make your online experience enjoyable and secure. Your privacy is very important to us, and we will make every effort to safeguard any information that is collected.

Like most website operators, mrspruittschacha.com collects non-personally identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request.

This Privacy Policy governs the manner in which Mrs Pruitts Gourmet CHA CHA collects, uses, maintains, and discloses information collected from users (“User”) of https://mrspruittschacha.com website (“Site”). This privacy policy applies to the Site and all products and services offered by Fall Harvest Urban Farms, LLC.

Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the blog, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, and credit card information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal information, except this may prevent them from engaging in certain Site related activities.

Non-personal identification information
We may collect non-personal identifying information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer, and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies
Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information
Fall Harvest Urban Farms, LLC may collect and use Users’ personal information for the following purposes:

  • To improve customer service
    • The information you provide helps us respond to your customer service requests and support needs more efficiently.
  • To personalize user experience
    • We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • To improve our Site
    • We may use the feedback you provide to improve our products and services.
  • To process payments
    • We may use the information Users provide about themselves when placing an order to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
  • To run a promotion, contest, survey or other Site feature
    • To send Users information they agreed to receive about topics we think will be of interest to them.
  • To send periodic emails
    • We may use the email address to send a User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

Plugins and Third-Party Services

We may use third-party service providers to help us operate our business and the Site or administer activities on our behalf, such as appointment scheduling, sending out newsletters, or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission. The specific services we use include:

Company/Product       Usage                                    Website

GoDaddy                       Website Hosting                    https://godaddy.com

WordPress                    Website Platform                  https://wordpress.org/

Avada                            WordPress Theme                https://theme-fusion.com/

Square                           e-Commerce                         https://squareup.com/

How we protect your information
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.

Sharing your personal information
We do not sell, trade, or rent Users’ personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above. We may use third-party service providers to help us operate our business and the Site or administer activities on our behalf, such as appointment scheduling, sending out newsletters, or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Compliance with the children’s online privacy protection act
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our Site from those we know are under 13, and no part of our website is structured to attract anyone under 13.

Compliance with the California Consumer Privacy Act (CCPA)
This Privacy Statement for Users in California supplements the information contained in the Privacy Policy above. The following Statement complies with the California Consumer Privacy Act (CCPA) and applies solely to Users who reside in the State of California.

Collection of personal and non-personal identification information
We may collect the following categories of personal identification information from Users: name, email address, mailing address, IP address, telephone number, signature, account name, and credit card information.

We may also collect non-personal information about Users’ internet activity, including browser name, type of computer and technical information, operating system, internet provider, browsing history, search history and other information regarding a User’s interaction with a website or application.

Third parties
We sometimes use third-party service providers to help us operate our business on our behalf’s, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission. However, outside of that, we do not sell, share, rent, trade or disclose your personal information with any third-party companies.

The specific services we use include:

GoDaddy                       Website Hosting                   http://godaddy.com

WordPress                    Website Platform                 https://wordpress.org

Avada                            WordPress Theme               https://theme-fusion.com

Square                           e-Commerce                         https://squareup.com/

Users provide this information directly to our business or automatically through interaction with our Site. We collect personal identification information for the business and commercial purposes described in the “How we use collected information” section above.

Right to access your personal information
You have the right to access the personal information we hold about you. You also have the right to request a copy of the personal information we hold. If you want to access this data, send a description of the information you want us to share to team@edynamicmarketing.com.

Personal information does not include “publicly available” information. Publicly available information is not covered by the CCPA.

Right to be forgotten
At any time, you may contact us at team@mrspruittschacha.com to request that we delete all personal data. Users are, however, individually responsible for ensuring that their personal data is deleted from other sources.

Right to non-discrimination for the exercise of privacy rights
Users have the right to refuse to supply personal identification information without the risk of discrimination, except that it may prevent them from engaging in certain Site related activities.

Do-not-track (DNT) requests
At this time, we do not currently respond to “do-not-track” requests from our Users’ browsers.

Do not sell my personal information
We do not sell, trade or rent Users personal identification information to others and have not done so in the past 12 months.

Changes to this privacy policy
Mrs. Pruitts Gourmet CHA CHA has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Mrs Pruitts Gourmet CHA CHA, LLC
https://mrspruittschacha.com
team@mrspruittschacha.com

info@fallharvesturbanfarms,llc.com

Last updated: August 2022

REFUND POLICY

REFUND POLICY

Food Items are Non Refundable 

For health and safety reasons we are not able to accept the return or exchange of any food products.

30-day return policy for Clothing and Merchandise

You have 30 days after receiving your item to request a return for any Merchandise or non-food item.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@fallharvesturbanfarms,llc.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package.  Items sent back to us without first requesting a return will not be accepted.

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